can you point me to where in the book it details that "complement" means +1, I searched but could not find that

one of the players in my game is effectively using righteousness in every combat to pretty much destroy anything and everything.  I don't have it in front of me but his high concept is something like "defend the weak" or "needy" or something like that, so it pretty much works for him to say he's defending others in the party or himself, and add his (high) conviction to every attack and defense roll he makes.

has anyone else faced this situation?
how do you make it work out so that you don't tick off the player, but don't make it ridiculously lopsided?

thanks
Dave

I saw in OW that RCV's sometimes use ghouls as fighting minions, but I don't see any stats for ghouls anywhere (not even ghoul ninjas). Am I missing them? Are they just mortals with "flesh hunger" and strength enhancement? Please advise. Thanks