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The Site => Site Suggestions & Support => Topic started by: maurlysander on October 31, 2009, 04:26:29 PM

Title: Problem with "Death Mask" Audio
Post by: maurlysander on October 31, 2009, 04:26:29 PM

I am trying to contact Jim or whomever handles his customer service issues.  I recently downloaded "Death Masks" audio version from audible.com and it was missing chapter 33 the final chapter.  I am huge fan and have read all his box multiple time so when the audio book ended with Dresden being pulled out the river I was extremely pissed since the events of the next chapter hugely shapes the next several books until Dresden gets his headache from Cowl.  ;) Audible.com was professional and gave me a refund, but I thought I would drop you all a line and but a buzz in your ear.  I am doing this because the impression I have gotten about Jim is that he would be upset to have his work sold incomplete and maybe you all can work with penguin audio and audible.com to fix the problem.

Thank you,

A. J. Nicholson
Knoxville, TN 

Title: Re: Problem with "Death Mask" Audio
Post by: Priscellie on October 31, 2009, 04:28:17 PM

I'm forwarding your concerns to Jim's editor at Penguin.  Thanks for bringing it to our attention!

Title: Re: Problem with "Death Mask" Audio
Post by: BlueMtn on October 31, 2009, 04:42:47 PM

Oooo I hope not.  I'm still listening to Audible DL of Death Masks.

Title: Re: Problem with "Death Mask" Audio
Post by: Priscellie on November 02, 2009, 10:02:07 PM

Heard back from Anne:  "Audio is looking into it—I’ll let you know what we find out." 

I'll keep you guys updated.

Title: Re: Problem with "Death Mask" Audio
Post by: BlueMtn on November 12, 2009, 02:06:11 AM

I received notification that the bug in the Death Masks audio file at Audible.com has been fixed.  I'm re-downloading as I type.  Yay!

 ;D

Title: Re: Problem with "Death Mask" Audio
Post by: BlueMtn on November 12, 2009, 02:07:20 AM

Priscellie - I luvs your e-bay sig!  That is awesome!  ::thumbs up::   ;D