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And to relate this back to what I was originally saying: rescuing Marcone would certainly be acting in such a way as to help people do the right thing/reduce the chances of them doing the Wrong thing. It would prevent Marcone from being tortured into taking up a coin, would prevent the Denarians from torturing Marcone, would give the Knights a chance to attempt to convince the Denarians they encountered to give up their coins, would prevent the stability Marcone imposed on the Chicago criminal underworld from falling apart (it's been pointed out that it is far easier for Hell to collect souls when there's mass chaos and destruction), and would prevent Harry lying to Luccio to get the White Council's help (as has been pointed out to me on another thread, Michael quite sincerely believes lying to be Wrong).
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Except Marcone isn't trying to redeem himself in any way, at least not so far.. In my opinion making the trains run on time for the criminal world is hardly doing a service for good...
Yup, Harry lied, which is a sin, he is human.. Michael would also point out that he did it to save a child's life.
"Acting in such a way as to create a climate which encourages/allows people to do the right thing" seems to be a good summary of the Knights' job. Whether they judge people or not seems immaterial to that.
But it isn't... They will let a murder go in the case of Cassius, free to murder again or not, to go unpunished, because it isn't their place to judge him, not their job to try and stop him.. Murphy was unwilling to follow that rule, if she believes someone is guilty, she will judge them so, and either punish them herself or take them somewhere where they can be punished.. Nic knew that that is why he elaborately arranged the fiasco in front of Michael's house in Skin Game then go through the motions of surrender to Murphy, who in turn, judge, tried to punish, and broke a Holy Sword...
But back to Cassius, in his heart he is a bad guy, he had no intention of changing who he is, he gave up his coin only because he didn't want to be executed by either Michael or Sanya... He didn't stop doing bad things, he wanted another coin so he could do them even better, that is why he attacked Harry and tortured him, he thought that Harry had taken up Lasciel's coin and he wanted it for himself.. So how did that work out for him and the world around him?
The original point, the Knight's job is to gather up the coins of the Fallen, to free the souls they enthrall.. Once free, those souls can either go about the business of redeeming themselves, or continue the same corrupt life they lived before minus the aid of the coin, it's pot luck really... Most
of the souls who chose to take up a coin were bad in the first place, that is why they were tempted to do it.. Surrendering a coin to save their own life, doesn't change their hearts... On the other hand Sanya did give up his coin because he became disgusted with what he was doing what the coin was helping him to do, he rejected it... That is so rare that Heaven granted him a Holy Sword..