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Author Topic: Known Issues After Downtime  (Read 17562 times)

Offline iago

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Known Issues After Downtime
« on: January 22, 2012, 08:07:28 PM »
Okay, I'm trying to collect known issues after the downtime.

Right now the main one I can see is that I'm not getting emailed notification of replies (I'd bet the same problem exists for PMs for folks who've opted to have those emailed to them). I think this is an issue with the configuration of mail on the new server rather than the forum software itself, but we'll see.

Anything else?

Please limit the chatter; I only want to see replies reporting genuine technical issues with the forum.
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Offline iago

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Re: Known Issues After Downtime
« Reply #1 on: January 22, 2012, 10:21:19 PM »
UPDATE: It might work now!  We will see.
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Offline Serack

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Re: Known Issues After Downtime
« Reply #2 on: January 22, 2012, 10:25:33 PM »
I suspect that reporting to a mod is having a similar issue.  I had a post in the "Story of Us" forum that was "pending approval most of the day yesterday, and I had "reported" it in an attempt to expedite that.  By the end of the day I gave up, re-posted it without the link (to another topic in the forums) then edited it in.  A bypass to the "approval" process I found a while ago.

Additionally, yesterday I reported a post by Jim that turns 1 year old today, and it hasn't been transferred yet, which Prisc has done rather quickly for me in the past.

Edit:  edited in the link to Jim's post

Edit2:  I just used the report function on your "UPDATE" which should be an expedient way to "see"
« Last Edit: January 22, 2012, 10:27:36 PM by Serack »
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Offline iago

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Re: Known Issues After Downtime
« Reply #3 on: January 22, 2012, 10:26:56 PM »
Quote from: Serack on January 22, 2012, 10:25:33 PM
I suspect that reporting to a mod is having a similar issue.  I had a post in the "Story of Us" forum that was "pending approval most of the day yesterday, and I had "reported" it in an attempt to expedite that.  By the end of the day I gave up, re-posted it without the link (to another topic in the forums) then edited it in.  A bypass to the "approval" process I found a while ago.

Additionally, yesterday I reported a post by Jim that turns 1 year old today, and it hasn't been transferred yet, which Prisc has done rather quickly for me in the past.

Edit:  edited in the link to Jim's post

Yep, absolutely all email actions by the webserver were blocked. I just unblocked them. I'll check on the aging post. :)
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Offline iago

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Re: Known Issues After Downtime
« Reply #4 on: January 22, 2012, 10:29:57 PM »
Okay, that message has been split out and tossed into the WOJ board. Probably not as gracefully or correctly as Priscilla, but that should at least prevent losing it to deletion. :)
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Offline Serack

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Re: Known Issues After Downtime
« Reply #5 on: January 22, 2012, 10:44:16 PM »
Quote from: iago on January 22, 2012, 10:29:57 PM
Okay, that message has been split out and tossed into the WOJ board. Probably not as gracefully or correctly as Priscilla, but that should at least prevent losing it to deletion. :)

Meh, you have another helper gnome a WoJ Rockstar  8) that can can graceful it up if necessary.

Edit:  Interesting... in the past the whole thread was archived, but since it contained a lot of vitriol, just archiving Jim's post is proally a great idea.
« Last Edit: January 22, 2012, 10:46:43 PM by Serack »
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Offline iago

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Re: Known Issues After Downtime
« Reply #6 on: January 22, 2012, 11:11:35 PM »
Oh, ha! Didn't occur to me. Figured you just wanted the actual Word Of. )
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Offline Blaze

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Re: Known Issues After Downtime
« Reply #7 on: January 22, 2012, 11:23:43 PM »
I just got home, but I got the report to Mod message!
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Offline Frogge

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Re: Known Issues After Downtime
« Reply #8 on: January 22, 2012, 11:31:01 PM »
Iago, Thanks again for getting us back on THE Forum!

I've noticed that going to "replies to your posts" puts me at the beginning of each thread, rather than the message immediately after my most recent post within the thread.  Is that fixable?  Please? (Whenever you have time.) 
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Offline Priscellie

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Re: Known Issues After Downtime
« Reply #9 on: January 22, 2012, 11:59:32 PM »
I haven't been getting notification emails for new posts in threads, but it could be tied in with the other email issue.  I should know relatively soon if it's working again, now you've fixed the other issue.
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Offline iago

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Re: Known Issues After Downtime
« Reply #10 on: January 23, 2012, 12:34:24 AM »
Quote from: Priscellie on January 22, 2012, 11:59:32 PM
I haven't been getting notification emails for new posts in threads, but it could be tied in with the other email issue.  I should know relatively soon if it's working again, now you've fixed the other issue.

Absolutely all email issues were, I believe, affected by the one, single problem that the webserver wasn't allowed to send emails.

Quote from: Frogge on January 22, 2012, 11:31:01 PM
I've noticed that going to "replies to your posts" puts me at the beginning of each thread, rather than the message immediately after my most recent post within the thread.  Is that fixable?  Please? (Whenever you have time.)

I'm not sure I know how to begin to fix that, but is it a new technical issue that's occurred just recently, after the downtime?
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Fred Hicks
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Offline El Diablo

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Re: Known Issues After Downtime
« Reply #11 on: January 23, 2012, 01:10:07 AM »
Not sure what your setup is for the server, Is it a dedicated windows box?  If so you might need to configure SMTP . Is port 25 open or blocked at the firewall?
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Offline iago

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Re: Known Issues After Downtime
« Reply #12 on: January 23, 2012, 03:42:10 PM »
Quote from: El Diablo on January 23, 2012, 01:10:07 AM
Not sure what your setup is for the server, Is it a dedicated windows box?  If so you might need to configure SMTP . Is port 25 open or blocked at the firewall?

Oh gods, no, not a windows box. CentOS (linux). It wasn't an SMTP thing, it was a SELinux security configuration thing.
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